Help

Help_wordfield_EN

General

Availabilty

The availability of each model can be found on the product pages right below the price.

If the chair you’d like to order is currently out of stock you can easily preorder it in our online shop. We recommend to choose „bank transfer“ as payment option so you don’t have to pay until we notify you that your chair is available.

Please note that you will be charged directly when choosing PayPal or SOFORTbanking (Germany only) as payment method!

You can enter your email address on the product pages to receive an automatic notification as soon as your product is available again.

In case you have already preordered a model that is currently sold out, you will be notified automatically!

1
Shipping Costs

Shipping fees are determined country-specific by the shop-system.
You can see the amount of shipping-costs at the end of the ordering process, before the finally ordering.
If you wish to order 3 or more chairs, please contact us directly by email. We can give you an offer.

Weights in the shop are approximate weights including packaging.

A shipping to non EU countries and / or islands / special areas is not possible.

SHIPPING IS ONLY POSSIBLE INSIDE EUROPE (mainland) / COUNTRIES IN THE LIST:

 
Land/Country bis/up to 10 kg bis/up to 31,5 kg bis/up to 63 kg bis/ up to 94,5 kg
Deutschland (ab 249,00€ versandkostenfrei) 9,90 € 14,90 € - -
Belgique, Nederland, Österreich 12,90 € 19,90 € 34,90 € 49,90 €
Denmark, Cesko,  14,90 € 19,90 € 34,90 € 49,90 €
Luxembourg, Polska, Italia, Slovensko, Slovenija, Magyarország 20,90 € 26,90 € 49,90 € 78,90 €
Latvija, Lietuva, Hrvatska 31,90 €
35,90 €
69,90 €
105,90 €
Sverige, Ireland, España, Portugal 29,90 € 35,90 € 69,90 € 105,90 €
Finland, Eesti, 34,90 €
38,90 €
73,90 €
112,90 €
România, Bulgaria 49,90 € 59,90 € 119,90 € 179,90 €
 
1
Order Change or Cancellation

Feel free to contact our customer support using one of the contact possibilities mentioned above. We will solve this!

1
Warranty

All products offered in our online shop are subject to the statutory warranty of 24 months from time of delivery.

1
Return of the Product

You are entitled to withdraw a contract with us within 14 days after receipt of the product without providing a reason for the withdrawal and without any extra costs. If you’d like to withdraw, please get in touch with us and we’ll let you know how to proceed. Our withdrawal form can be found here.

1
Delivery Status

You can find the delivery status on the product page.

 In Stock (delivery time 2-6 business days from receipt of payment)

The product is in stock and will be prepared for shipment directly after receipt of payment. Depending on the order quantity, shipping will take 2-6 business days.

 Expected to be back in stock at the end of February.

The product is already on its way to our warehouse and this status tells you the expected availability. Since our products are being shipped by sea freight, there might be some delays here and there so please be a little patient.

If you enter your email address you will receive an automatic notification as soon as your product is available again.

In case you’d like to preorder this product, we recommend choosing „Advance Payment“. When choosing any of the other options you will be charged directly after having placed the order.

Currently only available for preorder. Estimated delivery time: 8 to 12 weeks. Secure your item from the upcoming delivery by preordering now!

This product is currently being produced. If you enter your email address you will receive an automatic notification as soon as your product is available again. If you would like to pre-order a chair, you can simply order it via our online-shop.

1
Assembly instructions MAXNOMIC®:
TEST_Cover_Casual_Sport_DE_EN Cover_Pro_Gaming_Office_DE_EN_Icon Cover_Office_Comfort_DE_EN_Icon Cover_XL_Series_DE_EN_Icon

 

Due to changes in the production process, the screws for the backrest are already pre-assembled on some of the models. In this case the screws CANNOT be found in the accessory box as mentioned in the assembly instructions.

Of course the screws have to be removed before assembling the chair.

Pictures in the manuals may differ from actual circumstances. They are only to give an exemplary idea. The manuals correspond to the technical state of the art at point of printing. Technology and equipment are subject to modification. All rights reserved. Duplication and reproduction in any form – also in parts - require written permission! Please see our copyright notices.

1
SEATQUAKE manual:

SeatQuakeMKII_2-min

Pictures in the manuals may differ from actual circumstances. They are only to give an exemplary idea. The manuals correspond to the technical state of the art at point of printing. Technology and equipment are subject to modification. All rights reserved. Duplication and reproduction in any form – also in parts - require written permission! Please see our copyright notices.

1
Answer not found?
Use our contact form to ask us your question to the contact form

Our Partners and Friends

This website wants to use Facebook® services to optimize ads. You can accept the use here. Learn more